Terms & Conditions
for loving Anna Westerlund ceramics
For your safety and convenience, please read our terms of order, payment and delivery.
all prices you find in our online store include VAT at the prevailing rate
there may be changes in prices on the website without prior notice
after submitting your request, you will receive a confirmation email with payment details
payment is made y bank transfer at the time of the order
your order is confirmed after sending us a copy of the payment by email (in 48hrs)
10 (ten) business days deadline for all orders that are in the shop
30 (thirty) business days for all one-off pieces orders
all orders are sent by registered mail via CTT Expresso
shipping costs varies according to location and weight of the package ( domestic-between 3.00 to 5.00 euros; international-budget request)
in case of damage at the reception, please send us an email with the picture of the piece within 2 (two) business days.
we do not accept returns
If you are a reseller, please contact us